The providers will recognize the name of the network with which they participate, so when you call, it is important to use the name of the correct network.
Cancellations are accepted in writing. Send a letter or an email to the address below and include your account number. If you cancel within the first 30 days after the effective date of enrollment, you’ll receive a refund less any nominal non-refundable processing fee.
No, if you would like to enroll in an Affordable Care Act plan please visit healthcare.gov.
No, the products here are not “Qualified Health Plans.”
Our products are for services usually not offered under Affordable Care Act plans, such as adult dental and vision care, and telemedicine.
Florida Health Choices
Attention: Member Services
7400 Gaylord Parkway
Frisco, TX 75034
Phone: (877) 376-8958
Monday – Friday:
8:00 a.m. to 8:00 p.m. ET
Fax: (888) 335-7330